1. This policy applies only to the products or services provided by the official website and domain (https://www.brossbikes.com/) of Hefei Light Carbon Bicycle Co., Ltd. (hereinafter referred to as "BROSS Bicycle" or "we"). If you have any questions, comments or suggestions, please contact us through the contact information on the Contact Us page of the website.
BROSS Bicycles assumes no responsibility for any external communications on our behalf that are not made through the telephone or website addresses displayed on the website, and reserves the right to pursue legal action.
2. Copyright
Downloading and printing of information on this website is for personal use only and may not be used for commercial purposes. Without the express written consent of BROSS Bike, any reproduction of the information on this website in whole or in part by electronic or hardware equipment will be considered as forgery and is illegal. The BROSS Bike website is global and covers BROSS Bike's business worldwide, so some products or services listed on the website may not be within the business scope of a certain region. And this does not mean that BROSS Bike plans to provide these products or services in that region. The names and logos used by BROSS Bike are registered trademarks worldwide. All trademarks mentioned in this website are also registered trademarks. BROSS Bike does not promise that the information provided on this website is free of errors or inaccuracies, and does not assume any responsibility for this. We will update and improve the information on the website regularly without prior notice. The contents of these terms and all contents of this website are owned by BROSS Bike and are protected by copyright.
3. Governing Law
The above terms are subject to the adjustment and interpretation of the laws of the People's Republic of China (excluding the Hong Kong Special Administrative Region, the Macao Special Administrative Region and Taiwan for the avoidance of ambiguity). The Chinese courts shall have jurisdiction over any disputes related to the above terms or this website, whether they are contractual disputes or civil tort disputes.
4. Privacy Policy
BROSS Bicycles is committed to maintaining and respecting your privacy.
In accordance with the Privacy Policy and Terms of Use, we will be responsible for processing your personal information, which may be collected by us or provided by you to us. In order to better understand our policies and specific practices, please be sure to read the following terms carefully:
4.1 Information We May Collect
We may collect and process the following types of data about you:
1) Information you provide when filling out forms on this website https://www.brossbikes.com/, such as registering, placing orders, posting materials and requesting further services. We may also ask you to provide personal information when you make comments about this website.
2）We may record your communications with us.
3）We may also ask you to fill out questionnaires for research purposes, but you may refuse to do so.
4）We will retain details of transactions you carry out through this website and will also retain details of your order once it has been completed.
5）We will retain detailed information about your visit to this website, including but not limited to the following categories: business information, address information, web logs and other communication information (regardless of whether the information is charged or has access rights).
4.2 IP Address and COOKIES
We may collect information about your computer, such as IP address, operating system and browser version. The collected information may be used for system management and to provide aggregate information to our advertisers. Aggregate information is statistical information that is not used to identify individual users, but only records your browsing history and preferences.
Similarly, we may obtain aggregate information about your browsing of the website by using COOKIE files. COOKIES files are stored on your computer's hard drive and record information transferred to your computer's hard drive. These files help improve this website and help us provide you with a better and more user-friendly service. The main functions are：
1）Count the number of users and their browsing preferences.
2）Store your preferences so that this website can be freely adjusted to your personal preferences.
3）Improve your speed in searching for information.
4）Identify your return visits.
If you do not want this website to deploy cookies in your browser, you can set your browser to reject cookies. Rejecting cookies will affect your use of certain products and/or services on our website. If you do not set your browser to prohibit cookies, our system will send cookies when you log in.
4.3Where your personal information is stored
We may transfer and store the collected user information overseas. The person who processes the information may also be an employee working for us overseas or an employee of one of our suppliers. In addition, these employees will be responsible for processing orders, payment matters and providing logistics services. By submitting your personal information, you agree to the transfer, storage and processing of such information. We promise to take all reasonable and necessary measures to ensure the security of your information and comply with the provisions of this Privacy Policy.
Unfortunately, it is difficult to fully guarantee the security of information transmitted over the Internet. Although we do our best to protect your personal information, we cannot guarantee the security of your information when it is transmitted to this website; you must bear this risk at your own risk. However, once we receive your information, we will use strict review procedures and security measures to prevent unauthorized access.
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective means to issue an announcement. At the same time, we will also proactively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
4.4 Use of User Information
We may use the information we collect from you in the following ways：
1） Ensure that the content of this website can provide you with maximum convenience and improve browsing speed.
2）Provide the information, products and services you request or, with your consent, provide information, products and services that we think may be of interest to you.
3）To fulfill the obligations agreed upon in the contract between us and you.
4）Allow you to choose to participate in interactive items in our services.
5）Promptly inform of service updates.
In addition, we or authorized third parties may use your information to provide you with information about products and services you may be interested in and contact you via email and phone. If you are already our customer, we will only provide you with information about similar products and services related to your recent purchases via electronic means (E-MAIL or SMS).
If you are not yet our customer and a designated third party is authorized to use your personal information, with your consent, we (or that third party) will contact you via electronic means or SMS.
If you do not wish to disclose personal information or have it transferred to third parties for marketing purposes, please contact us.
4.5 Disclosure of User Information
We may disclose your personal information to any of our members, such as our subsidiaries, our ultimate holding company and its subsidiaries and associated companies.
We may disclose your personal information to third parties in the following circumstances：
1） If we buy or sell a business or assets, your personal information may be disclosed to the intended buyer or seller.
2） If BROSS Bicycles or all of its assets are acquired by a third party, your personal information will be one of the transferred assets. In the event of a merger, acquisition or bankruptcy liquidation, if personal information is transferred, we will require the new company or organization holding your personal information to continue to be bound by this Personal Information Protection Policy, otherwise we will require the company or organization to re-ask your authorization and consent.
3） We may disclose or share your personal information in order to comply with legal obligations, to implement or apply the Terms of Service and other agreements, and to protect the rights, property and safety of BROSS Bike and its affiliates, partners and customers, including exchanging information with other companies and organizations to prevent fraud and reduce credit risk.
4）We will only disclose your personal information publicly under the following circumstances: a) with your explicit consent; b) disclosure based on law: We may disclose your personal information publicly when required by law, legal procedures, litigation or government authorities.
4.6 User Rights
You have the right to prevent us from using your personal information for marketing purposes or disclosing your information to third parties for marketing purposes. We will usually inform you of this (before collecting your information). You can exercise your right to prevent this by checking certain items on the information collection form.
This website contains links to partner websites, advertisers and affiliates. When you link to these websites, you should read the privacy policy posted on that website. We are not responsible for the privacy policies and/or their implementation on other websites. Please check the privacy policies of these websites before submitting any personal information.
4.7 Changes to the Privacy Policy.
If we make any changes, we will post them on this page and notify you by e-mail as appropriate.
